Get in Touch With Us
Got a question about a specific bonus, spotted something on the site that needs updating, or just want to tell us what you think of our reviews? This page covers the ways to reach Non Gamstop Casinos and what happens once your message lands with us.
How to Reach the Team
Email is the best route for anything you want to raise with us. Send your message to [email protected] and we will get back to you as soon as we can. A quick line on what your message is about — a correction, a question, feedback — helps us route it to the right person and reply faster.
What We Can Help With
We hear from a wide range of readers, and most enquiries fall into a few categories:
- Questions about a listed brand — If you want more detail on how an operator such as Betmica, Kikibet, Betninja or any other site featured on our trusted non Gamstop casinos page compares on wagering requirements, free spins terms or payment options, ask and we will point you to what we know.
- Corrections and updates — Bonus terms, editorial ratings and offer details change. If you have seen a headline offer that no longer matches what a brand is actually running, tell us so we can check it.
- Content suggestions — If there is a topic around free spins, payment methods or how non Gamstop sites compare to UKGC-licensed casinos that you would like us to cover in more depth, we are open to hearing it.
- Site or partnership enquiries — If you represent an operator or another business and want to discuss working with us, introduce yourself and explain what you have in mind.
- Concerns about gambling behaviour — If you or someone close to you is finding gambling difficult to manage, say so in your message and we will signal you towards appropriate support resources.
What Happens After You Send a Message
Every email is read by a person on our team, not answered by an automated script. We aim to respond within a couple of working days, though enquiries around new offer launches or ranking updates can occasionally take a little longer to look into properly.
If your question relates to a specific welcome offer — for example the free spins packages attached to sites like WinnerIsland, Zombillion or Smash Casino — please mention the brand name and, if you have it, the date you saw the offer. Bonus terms on non Gamstop sites can change without much notice, and having the detail helps us give you an accurate answer rather than a generic one.
Before You Write In
A few things are worth checking before you get in touch, since they cover some of the most common questions we receive:
- Our trusted non Gamstop casinos page lists current welcome offers, editorial ratings and what to look for when comparing sites.
- Free spins and welcome packages listed alongside each brand always come with conditions — minimum deposits, wagering requirements or time limits — so it is worth reading the terms an operator publishes directly before signing up.
- Any site we cover accepting UK players operates outside the Gamstop self-exclusion scheme, typically under an overseas licence such as one issued in Curaçao. We do not suggest this arrangement is unlawful, but we do encourage you to check an operator's own licensing page and terms before registering, and to gamble within limits you have set for yourself.
Our Commitment to Accuracy
We rely on reader feedback to keep our comparisons useful. If something we have published about a bonus, a payment method or a brand's terms turns out to be wrong or out of date, we want to know so we can put it right. Thank you for taking the time to reach out — we read every message and look forward to hearing from you.